Our Services, Rates and Policies
Meet & Greets
Initial Meet and Greet – free of charge
Meet & Greet with Primary Sitter/Walker – $10
Each Additional Meet & Greet – $15
An initial ‘Meet & Greet’ is required BEFORE we can start visits with your furry family. This meeting provides you with an opportunity to introduce us to your pet(s), show us their routine, discuss their needs, and set up future service dates. Meet & Greets are conducted by Luke (Co-Owner).
*Please Note: Our Meet & Greets are meant to establish a relationship with every new client and to go over our legal documents. If you wish to meet the person who will be your primary pet sitter and/or dog walker, an additional Meet & Greet can absolutely be arranged!
If you are interested in setting up services, please first visit our New Clients tab and fill out the form. Once we receive it, we will contact you promptly to schedule your Meet & Greet!
Mid-day Dog Walks / Potty Breaks
(10am – 3pm)
This service is helpful for dog owners who work long hours, have limited mobility, or have a elderly or ill pup they want checked in on while they are at work. Rates reflect pricing for up to 3 puppers.
**ALL WALKS ARE PRIVATE**
(for only the pups in your household!!)
15 minute potty break (1 Dog) – $19
20 minute potty break (2 dogs) – $22
30 minute visit – $24
45 minute visit – $28*
*offered between 10-11AM or 2-3PM, Monday – Friday
Scheduling Weekday Walks
**Existing clients can request daily dog walks/potty breaks through their Client Portal!**
We require 24 hour advanced notice to schedule walks Monday – Friday, or a last minute fee of $10 will be applied to that walk.
Scheduling Weekend Walks
We require requests to be submitted by noon on the Thursday prior to schedule walks on Saturday or Sunday, or a last minute fee of $10 will be applied to that walk or those walks.
Pet Sitting Visits
This service is usually used by people who are heading out of town. Visits include (but are not limited to) fresh food and water, walks and/or potty breaks, playtime, administering medications (if needed), a clean litter box, and lots of LOVE and attention! You can choose one, two, or three visits per day. Visit Time Frames: 7am-10am, 10-3pm, 6-9pm.
If desired, your sitter will provide daily email updates to ease your mind while your are away! Let us know at our Meet & Greet if you would like to receive daily email updates.
20min visit – $22 (available only when used in multiple combination visits)
30min visit – $25 (up to 3 pets), $27 (4 pets)
45min visit – $35 (up to 3 pets), $37 (4 pets)
1 hour visit – $40 (up to 3 pets), $42 (4 pets)
Scheduling Pet Sitting Visits
Existing clients can request pet sitting visits through their Client Portal!
We require at least 48 hours advanced notice to schedule any pet sitting visits or a last minute fee of $10 will be applied to the invoice for those visits.
*Please Note: We prefer to know about your travel plans as soon as you know! Please give us the dates that you will be needing services as far in advance as possible. As well as, We reserve our holiday pet sitting slots for existing, well established clients and will not be taking on new clients requiring visits during those times.
Overnight Stays
***Please note: At this time we are not taking new overnight clients that do not sign up for a consistent daily walk schedule.
This service is helpful for pets who have severe separation anxiety that causes them to have accidents in the house, bark, be destructive, etc.. Having someone there with them during the night usually eases anxieties for the pets and their people. Puppers will be taken out upon your sitter’s arrival, fed, and let out for a potty break before bedtime. They will be taken out again in the AM and fed before your sitter departs. If desired, we will stop by in the afternoon, in between overnight visits, to take your pups out for a potty break (offered at a discounted rate).
**Overnight requests CANNOT be scheduled through the client portal! They must be submitted directly to the office by phone or email!**
8 hour Overnight stays (10:00 pm – 6:00 am) – $150
10 hour Overnight Stays (9:00 pm – 7:00 am) – $180
12 hour Overnight Stays (7:00 pm – 7:00 am) – $215
Due to the highly desirable nature of overnight stays, we are typically booked out about a month in advance. If you wish to request an overnight stay, please submit your dates to us as far in advance as possible!
Free Services
Upon request there are many other things we can do to help ease your mind while you’re away. These include but are not limited to:
Bringing in your mail/newspaper
Watering plants
Alternating lights/drapery
Taking the trash to the curb
Cancellation Policies
If you need to cancel services you must give us at least 24 hours notice or you will be charged a cancellation fee.
If you need to cancel visits you have scheduled during major holidays, we require 2 weeks advanced notice or you will be charged a cancellation fee.
If you fail to cancel any visit before we arrive, you will be charged the full amount of that visit.
You can call or email to cancel services:
(720) 404 – 9293
gentleheartspetsitting@yahoo.com
As always, please let us know if you have any questions regarding our cancellation policy!
Located in the beautiful Denver, CO.
Insured and Bonded
