| Am I in your service area? Please visit our New Clients Tab and enter your address into our service area map to see if we can be of assistance to you! How can I leave a tip for my sitter? Tips are greatly appreciated by our sitters and 100% goes to them! You can leave cash for your sitter to pick up when they come to do visits or you can add a tip if you pay with a credit card through PayPal. At this time you are not able to add a tip when paying through the portal. Will you come to my home to watch my pets? Yes, we provide pet care to pets in their home so they can maintain their normal routine. We do not offer boarding at this time. What if I have to cancel the service that I set up? If you need to cancel services you must give us at least 24 hours notice or you will be charged a cancellation fee. **If you need to cancel visits you have scheduled during major holidays, we require 2 weeks advanced notice or you will be charged a cancellation fee.** If you fail to cancel any visit before we arrive, you will be charged the full amount of the visit. You can call or email to cancel services. Do you provide references? We can provide references upon request. You can also view testimonials from happy GHPS clients on our Testimonials page or you can check us out on Yelp! Are you Insured & Bonded? Yes, every pet sitter is Insured and Bonded through Pet Sitters Associates, L.L.C.. What type of payments do you accept? We accept Cash, Checks, Credit Card through our Client Portal, Credit Card using Pay Pal, and Money Order. Do you work on the weekends/holidays? Yes, we work 365 days a year. Weekends and holidays are our busiest times! Can you administer medication to my pets? Yes, we have experience in giving medication to both puppers and kitties. However, we are not able to administer shots, including insulin. Please contact us if you have any questions about this. If you have any other questions do not hesitate to |
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